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IT for Logistics

Freight-moving IT for carriers, brokers, and warehouses. When the truck rolls at 4 AM, your systems better be up.

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Overview

Logistics IT Runs When Nobody's Watching

IT for logistics operators means keeping dispatch, EDI, and warehouse systems running through every shift and every overnight window: TMS platforms available at 4 AM, EDI feeds to shippers monitored continuously, DOT records infrastructure audit-ready, and warehouse Wi-Fi holding up under RF-scanner load. Wizcom builds around freight operating hours first, then adds the office IT layer around it.

We support carriers, freight brokers, and warehouse operators across Michigan. We know the TMS platforms, the EDI feeds to shippers, and what happens when a 4 AM dispatcher can't log in.

Whether you're a regional carrier with fifty tractors or a broker running fifty loads a day, the underlying job is the same: IT that treats overnight uptime as production time, not off-hours.

Quick Facts

24/7/365 Monitoring Coverage matched to your dispatch hours per contract
EDI Expertise Every feed to every customer watched
TMS / WMS Familiar McLeod, MercuryGate, JDA, and peers
DOT Compliance-Aware Records infrastructure that satisfies audits
Same-Day On-Site Response inside southeast Michigan
What We Handle

What Does Wizcom Handle for Carriers and Brokers?

The specific IT work that keeps carriers rolling, brokers booking, and warehouses shipping.

TMS / WMS Support

McLeod PowerBroker, MercuryGate, JDA, LoadPay, and the range of freight platforms. Upgrades, integrations, and support at the pace freight operates.

EDI Feed Monitoring

Every 204, 210, 214, 990, and beyond watched for delays, format issues, and transmission failures. We know when a feed is late before your customer calls.

DOT Infrastructure

The technical foundation for DOT-mandated records: driver qualification files, hours-of-service logs, maintenance records, and the retention requirements around them.

Warehouse Wi-Fi

RF-scanning infrastructure, coverage that reaches every aisle, and the bandwidth that supports high-volume pick-pack-ship operations.

GPS / Telematics

Integration with Samsara, Geotab, KeepTruckin, and the ELD platforms your fleet actually runs. Data pipelines that feed dispatch and compliance systems.

Customer Security

The security addenda your shippers are attaching to contracts. We help you implement what's required and document what you have.

Regulations

Which Compliance Frameworks Apply to Logistics?

Logistics operators deal with regulatory and customer-imposed requirements. We build the technical controls each one calls for.

DOT / FMCSA

Federal Motor Carrier Safety Administration

Records retention, driver qualification files, and hours-of-service log management. IT infrastructure that supports safe-and-legal-fleet audits.

ELD Data Handling

Electronic Logging Device Rules

ELD data has specific storage, retention, and transfer requirements. We build the infrastructure and access controls.

C-TPAT

Customs Trade Partnership Against Terrorism

For cross-border operations. Technical security requirements around information systems and access control.

Customer Security Requirements

Shipper-Specific Addenda

Retailers, manufacturers, and food-and-beverage shippers each have their own security requirements. We track what applies to your customers.

In Practice

The Sunday Night Outage That Would Have Cost Monday Morning

A regional freight broker's dispatch system went down Sunday night at eleven. Their previous IT vendor was "24-hour only for critical issues" but critical was subjective and their on-call engineer wasn't answering.

They called us at midnight. Our on-call engineer had them back up by two in the morning, three hours before Monday's 4 AM start. Root cause was a database service that hadn't restarted after a Windows update. Not glamorous. Just fixed.

They'd been paying their previous vendor for weekend coverage they didn't actually get.

They moved to us the next quarter. Seven years and counting.

FAQ

Questions Freight Operators Ask

Which TMS platforms does Wizcom support?
McLeod (LoadMaster, PowerBroker), MercuryGate, JDA, LoadPay, Aljex, and the range of specialty freight and brokerage platforms. We understand the license models, integration APIs, and what breaks during batch processing.
Do you actually respond overnight?
Yes. On-call engineer coverage for the hours your business actually operates. Sunday night and 4 AM Monday are peak coverage windows, not exceptions.
How do you handle EDI monitoring?
Continuous monitoring of inbound and outbound EDI with alerting on delays, format issues, and transmission failures. Every 204 that's late is caught before the shipper calls.
Can Wizcom support our DOT compliance infrastructure?
Yes. Records retention systems, driver qualification file management, ELD data storage, and the reporting infrastructure your safety director actually uses.
What does logistics IT cost?
Managed IT for carriers and brokers typically runs between $95 and $175 per user per month depending on overnight coverage requirements, EDI feed volume, and warehouse footprint. A regional carrier with 40 dispatchers and drivers running EDI to a dozen customers usually lands around $6,500 to $9,500 per month all-in. Every quote is scoped to your dispatch hours and customer mix.
Do you support ELD platforms and telematics?
Yes. Samsara, Geotab, KeepTruckin (Motive), and Omnitracs on the ELD side. Data pipelines from the ELD to your TMS, safety scoring dashboards, and DOT audit-ready log retention. We handle the integration side that ELD vendors leave you to figure out.
What if we get a customer security addendum from a shipper?
Retailers, manufacturers, and food-and-beverage shippers are increasingly attaching security requirements to carrier contracts. We implement what the addendum specifies (MFA, encryption, access management, incident response) and produce the documentation the shipper's security team will accept.
Can Wizcom help with our warehouse Wi-Fi and RF scanning coverage?
Yes. Warehouse Wi-Fi is a specialty: RF-scanner handoff behavior, aisle-and-rack coverage patterns, and bandwidth for label-print stations are different from office Wi-Fi. We do site surveys, install-and-tune, and address dead spots that appear as pallets are moved.
Explore More

Managed IT Services

Monitoring, help desk, patch management, and vendor coordination. Coverage defined in your service agreement.

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Network Infrastructure

Enterprise-grade design and management, including segmentation and Wi-Fi.

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Cloud Solutions

Migration, hybrid environments, and managed cloud infrastructure.

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Ready to Talk?

Every operation is different. A 30-minute call is enough for us to understand your dispatch and share what we would do. No sales pressure. No commitment.

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