VoIP & Unified Communications

Enterprise-grade phone systems, video conferencing, and team collaboration tools unified on a single platform. Modern communications that move as fast as your business.

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Overview

Communications Built for How You Work

Legacy phone systems are expensive to maintain, difficult to scale, and disconnected from the tools your team uses every day. Wizcom's VoIP and unified communications solutions replace outdated infrastructure with a modern platform that brings voice, video, messaging, and collaboration together.

Whether your team is in the office, remote, or spread across multiple locations, our solutions ensure everyone stays connected with crystal-clear call quality and seamless integration with your existing business applications.

With over 40 years of experience in enterprise IT, we design communications systems that are reliable, secure, and built to grow with your business. From a 10-person office to a multi-site enterprise, we deliver the same level of quality and support.

Quick Facts

40-60% Cost Savings Typical reduction versus traditional phone systems

Work From Anywhere Full functionality on desk phones, laptops, and mobile devices

Number Porting Keep your existing phone numbers with zero downtime

Encrypted Calls End-to-end encryption for voice and video communications

99.99% Uptime Geo-redundant infrastructure with automatic failover

Capabilities

What's Included

A complete unified communications platform that replaces fragmented tools with a single, integrated solution for every way your team communicates.

Hosted VoIP Phone Systems

Cloud-hosted business phone systems with auto-attendants, call routing, voicemail-to-email, call recording, and advanced analytics. No on-premise PBX hardware to maintain.

Video Conferencing

HD video meetings with screen sharing, recording, virtual backgrounds, and conference room integration. Connect face-to-face with clients and colleagues from anywhere.

Team Messaging

Persistent chat channels, direct messaging, file sharing, and threaded conversations. Keep your team aligned without overloading inboxes.

Contact Center Solutions

Intelligent call queuing, skills-based routing, real-time dashboards, and supervisor tools. Deliver exceptional customer experiences at every touchpoint.

Mobile Integration

Full-featured mobile apps that turn any smartphone into a business phone. Make and receive calls on your business number, access voicemail, and join meetings on the go.

Business App Integration

Native integrations with CRM platforms, helpdesk systems, Microsoft 365, and Google Workspace. Click-to-call, automatic call logging, and screen pops that streamline workflows.

Our Process

How We Deliver

A structured approach that migrates your communications with zero disruption to daily operations.

Assessment & Planning

We audit your current phone system, call volumes, network capacity, and feature requirements. Every extension, call flow, and integration point is documented before we design your new system.

Design & Configuration

Your new system is configured to match your exact business workflows. Auto-attendants, call groups, routing rules, and integrations are built and tested in a staging environment.

Migration & Training

We handle number porting, device provisioning, and cutover with minimal disruption. Your team receives hands-on training to get comfortable with every feature from day one.

Ongoing Support & Optimization

Post-launch monitoring ensures call quality stays high. We provide ongoing support, add users as you grow, and continuously optimize your system based on usage analytics.

Benefits

Why VoIP & UC With Wizcom

Reduce phone system costs by 40-60% compared to traditional landlines

Unify voice, video, messaging, and meetings on a single platform

Enable seamless remote and hybrid work with full mobile integration

Scale instantly by adding lines and features without hardware changes

Improve customer experience with intelligent call routing and analytics

Eliminate maintenance headaches with a fully managed, cloud-hosted system

Ensure business continuity with built-in failover and redundancy

Integrate with your CRM, helpdesk, and productivity tools out of the box

FAQ

Common Questions

What is the difference between VoIP and traditional phone systems?

VoIP (Voice over Internet Protocol) transmits voice calls over your existing internet connection instead of legacy copper phone lines. This eliminates the need for separate phone wiring, reduces monthly costs by 40-60%, and enables advanced features like video conferencing, team messaging, and mobile integration that traditional systems cannot provide.

Will VoIP work reliably with my current internet connection?

We conduct a thorough network assessment before any deployment to ensure your internet connection and internal network can support high-quality voice traffic. If upgrades are needed, we identify them upfront. We also implement Quality of Service (QoS) configurations that prioritize voice traffic to guarantee call clarity.

Can I keep my existing phone numbers when switching to VoIP?

Yes. Number porting is a standard part of every migration. We handle the entire process with your current provider and ensure there is no downtime or disruption during the transition. Your customers, partners, and vendors will never know anything changed.

What happens to phone service if the internet goes down?

We design redundancy into every deployment. Failover options include automatic call forwarding to mobile devices, secondary internet connections, and 4G/5G backup links. Your business stays reachable even during an outage.

Ready to Upgrade Your Communications?

Let's discuss how VoIP and unified communications can reduce costs, improve collaboration, and keep your team connected from anywhere.